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Full replay of every shopper session
Whether you're debugging a checkout drop-off, validating a redesign, or figuring out why conversions stalled, recordings put you right next to your shopper.
250+ happy customers
See every shopper. Find every leak. Fix it fast.
UX Brite shows you how shoppers really move through your store — from product page to cart to checkout — and gives you AI-powered tools to fix what's costing you sales. Replay, goals, journeys, offers, and campaigns, all in one place.
See What Shoppers See
Session Recording & Replay
Watch your store through your shoppers' eyes.
Get AI session summaries
Every session is analyzed in seconds. Our AI reads the full interaction timeline and produces a clear, structured report — covering the shopper's journey, friction points, which conversion signals fired, and what you should do about it.
See all your customers' happy paths
You get a single consolidated report that identifies behavioral patterns, common friction points, engagement trends, and prioritized recommendations across your entire user base.
Measure What Matters
Conversion Goals & CRO Scoring
Know exactly how well your product pages, cart, and checkout are performing — and why.
Set custom conversion goals for any experience
Traffic means nothing without conversion. UX Brite lets you define exactly what success looks like for each experience.
Real-time CRO scoring per page or flow
Your CRO score gives every experience a clear performance indicator, so you always know where to focus. Not based on instinct. Based on what your users are actually doing.
Tie sessions directly to your goals
Whether it's a form submission, a product page visit, a checkout completion, or anything in between, we track it all in real time.
See Why Shoppers Actually Buy
User Journey Mapping
Shoppers don't follow your intended flow. Now you'll know exactly what they do instead.
Visual mapping of real shopper paths
Build journeys visually — or start from a template — and compare the path you designed with the one shoppers actually take.
Drop-off points identified automatically
Get real-time insights on the friction points causing shoppers to leave.
Tie shopper sessions to campaign performance
See which campaigns send shoppers down which paths, so you know what to fix, what to simplify, and where a small change will have an outsized impact.
From Insight to Action
AI-Powered Fixes & Recommendations
Don't just find friction — fix it. UX Brite turns patterns across your shopper sessions into a prioritized list of fixes and sends them straight to your team's backlog.
AI analysis across all your sessions
Run an AI synthesis across your shopper sessions to surface the friction points, drop-offs, and patterns costing you the most sales.
A prioritized list of fixes, with evidence
Every recommendation comes with a priority, an impact score, and the session recordings behind it — so your team works on the change most likely to lift conversion first.
Send fixes to Jira or Asana
Turn any recommendation into a Jira or Asana task, so the fix lands in your team's backlog instead of a slide deck.
See where your shoppers drop off
Start a free trial and watch your first shopper sessions in minutes.
Convert Shoppers Before They Leave
Intent Offers & Triggers
Show the right offer to the right shopper at the right moment. Set triggers on real on-site behavior, then respond with a pop-up, slide-in, banner, or full-screen offer — no developer required.
Behavior-based intent triggers
Fire on the events that matter, intent score, page views, or time on site — with frequency caps so shoppers aren't overwhelmed. Get Slack or email alerts when high-intent shoppers show up.
Six offer formats, with rotating copy
Pop-ups, slide-ins, banners, full-screen modals, lead magnets, and on-page highlights. Show a coupon, open a chat, or book a call — and rotate up to five copy variants with impressions and accepts tracked for each.
Recognize returning customers
When a visitor matches a known customer in your connected CRM or store data, see them as a high-intent account and target them with offers built for returning buyers.
Campaigns That Convert
Campaign Management & Automation
Great store experiences deserve great campaigns. Plan, create, and publish multi-channel campaigns with an AI copilot that knows your brand kit and audiences — from first draft to scheduled post.
AI-assisted copy generation and optimization
Generic chat windows forget your brand in minutes. UX Brite's copilot works from your brand kit, audiences, and offers — every time.
Multi-channel publishing from a single workspace
Publish multi-channel campaigns with an AI copilot that helps at every step.
Connected to experience and session data for closed-loop reporting
Your campaign data lives alongside your experience data; you can see exactly how your messaging is influencing user behavior — not just clicks or likes.
One Click Integrations
Works with the tools your team already relies on.
Connect Shopify, WooCommerce, Klaviyo, Meta Ads, Google Ads, TikTok Ads, HubSpot, Salesforce, Slack, and dozens more — so your data stays in sync and your team doesn't have to change how they work. Setup takes minutes, with no coding or IT experience required.
Data Compliance & Privacy Are Non-Negotiables for Us
Enterprise-Grade Security, Built In
Every organization has different needs when it comes to who sees what and who can do what. UX Brite gives you granular, role-based access controls so your data stays organized, your workflows stay clean, and the right people always have the right access.
Single Sign-On (SSO)
SAML and OIDC single sign-on — including Google Workspace and Microsoft 365 — with user provisioning. Authentication is powered by Auth0.
Role-Based Access Control (RBAC)
Granular permissions for Owners, Admins, Editors, and Viewers.
Hosted on SOC 2–Compliant Infrastructure
Your data is encrypted and hosted on SOC 2–compliant cloud infrastructure, following current industry security practices.
Ready to see it in action?
Stop guessing why shoppers leave. From session replay to AI-powered fixes to on-site offers — build a store experience your shoppers actually finish.